Welcome to Support this is the main site for our Services and anything related to Domains & Hosting or Offers. As time goes by we will add more Question & Answers below, but in the mean time please feel free to submit a Ticket in the above menu, this links to our Cloud based Help Desk, where we can answer your Questions and keep track so we can give our best service, support is also available by email at support@virtualnetworks.com.au if this is more convenient.

Domains

Where can I buy a Domain ?

There are a number of Domain Registers around, offering all sorts of deals, it basically comes down to whether you feel comfortable with managing it yourself or let someone else look after it for you. As we do Domain & Hosting Management packages, we offer a portal website to offer competitive Deals, Just click on the menu above to see what we can offer you.

 

Web Hosting

Content Management System (CMS)?

By far the most popular option for setting up a new website is to opt for a popular Content Management System (CMS). Not only are they easy to use, but with widespread use there’s a large array of online tutorials, custom themes and plugins, and most important of all there are auto-installers within your cPanel service!

There are many different CMS platforms, but the most popular include; WordPress, Joomla and Drupal. If you’re after a shopping cart, take a look at the likes of Magento and CSCart.

Each of these options (and many others!) are easy to install via your cPanel:

1 Login to your cPanel service.
2 Click on the Softaculous icon.

Select the CMS you’re after and follow the installation prompts.

Once you have finished the installation of your new CMS, it’s a case of logging into its administrator panel and working your way through to discover it’s options. Please be sure to keep your CMS up to date, this means ensuring you complete any updates to the CMS, themes and plugins when they are released.

There are plenty of online tutorials available using a Google search, themes to install to customise the look of your website, and many plugins to add additional features you may need.

Please note that whilst Virtual Networks supplies these CMS options via the Softaculous Auto Installer, we don’t provide direct support for these applications. This doesn’t mean we cannot provide some basic advice if you get stuck!

How To Access My Website

cPanel is a Linux based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site.  It is an integral part of your web hosting account with us.

To access cPanel, follow these instructions.

Go to your website:   yourwebsite.com/cpanel

which will give you your login page,

Cpanel Login

Put in your username & password and login, If you have forgotten your details please contact support to reset password.

 

Billing

What Payments do You Accept

We accept all major credit cards, even Direct Transfer. Contact support for details or other options.